Training Dragon Privacy Policy

Directives
EU Data Protection Directive (95/46/EC) and the subsidiary directives as implemented by English Law by the Data Protection Act 1998 .

Personal Information
All personal data and/or sensitive personal data (as defined by the Data Protection Act 1998).

Terms
The conditions set out in this document including Our Terms & Conditions

Site
www.TrainingDragon.co.uk

We/Us/Our
 raining Dragon (Company No. 06394723) whose registered office is at Training Dragon, First Floor, 3-4 Kirby Street, London EC1N 8TS

You/Your
The person company or party who uses Our Site

2.1 This Site is owned and operated by Us and accessible at the above Site URLs

2.2 We are the controller of all Personal Information collected on this Site

2.3 We believe strongly in protecting the privacy of all Site users and this Privacy Policy sets out how We use Your Personal Information

2.4 We will only use the Personal Information that We collect about You in full compliance with the Directives and will continue to ensure that Our policies and practices comply in all respects with any future laws and regulations in relation to Your privacy

2.5 From time to time it may be necessary for Us to change this Privacy Policy so We suggest that You check here periodically

2.6 You may from time to time have the option to subscribe to various marketing services which We offer relating to promotional information about Our services marketing information and news that We consider may be of interest to You

2.7 If You inform Us that You no longer wish Us to contact You for any one or all of the reasons stated above then We will cease contacting You although You acknowledge that this may prevent Us from providing the services to You or inhibit the quality of service provided to You.

2.8 If You would like to change your preferences for contacts from Us can let Us know by contacting Us by using the methods listed below.

2.9 We reiterate that by submitting Your personal information to Us You consent to Our use of that personal information as set out in this Privacy Policy. If You have any questions concerns or comments about this Privacy Policy and/or Our collection use or the accuracy of Your Personal Information or if You wish to see any of the Personal Information We hold on You or if You wish Us to stop processing Your Personal Information for any particular purpose or purposes then please contact Us by e-mail at info@TrainingDragon.co.uk or by writing to Us at Kings Cross Business Centre, 180-186 Kings Cross Road, London, WC1X 9DE.

3.1 Unless You have expressly indicated otherwise Your use of the Site constitutes Your consent to the collection use and transfer of Your Personal Information under the Terms of our Privacy Policy

3.2 You acknowledge and agree that Our Terms and Conditions apply to this Privacy Policy as if reproduced here in full

3.3 If You do not agree to the terms of this Privacy Policy and those referred to in 3.2 You may not use our Site

4.1 We gather Personal Information such as contact names e-mail addresses postal addresses telephone numbers mobile or otherwise website addresses and any additional comments or enquiries (whether by completion of our Contact Us Form or message portals or otherwise) that You provide voluntarily when You contact Us by e-mail or telephone. The web server may also collect data pertaining to every visitor including the IP address the length of time spent on the Site and the pages accessed when visiting the Site

4.2 Our main aim in gathering Your Personal Information is to provide You with a customised service

4.3 We will process all the Personal Information We collect and hold on You fairly and in accordance with applicable law and We will fully respect Your rights interests and fundamental freedoms with regard to Your Personal Information

4.4 We will only collect record share process and store Personal Information which is needed to:

(a) fulfill Our contractual obligations towards You and Us as may exist from time to time and/or

(b) process Your order including Our forwarding of Your personal information to Our chosen credit reference agencies in order that they may carry out credit reference searches against You under their terms and conditions in order that We can use that data for Our own purposes including without limitation to decide whether or not We wish to process Your order and sell services to You. Please note that any information on You held by credit reference agencies is subject to their privacy and general terms and conditions and You are recommended to view their terms and conditions prior to Us sharing Your personal information with them. We will retain Your personal information on Our database(s) for Our use in accordance with Our own administrative requirements Your reasonable instructions and otherwise as set out in this privacy policy unless You tell Us otherwise;

(c) serve Our legitimate business interests such as administration or marketing or to comply with legal requirements and/or

(d) respond to Your e-mailed or telephoned questions enquiries and requirements that You may have and/or

(e) send you information about our services marketing information and news relating to new services or improvements or special offers other promotions and offers and information which we consider may be of interest to you:-

i. by electronic means where you contact us and ‘opt in’ via tick box or otherwise to receive the same and/or where you purchase the same from Us and unless you subsequently ‘opt out’; and/or

ii. by non-electronic means that we consider may be of interest to You unless you ‘opt out’ via tick box or otherwise

4.5 We may also use aggregate Personal Information and statistics for the purposes of monitoring Site usage in order to help Us develop the Site and Our service and may provide such aggregate and anonymised Personal Information to third parties

4.6 If You inform Us that you no longer wish Us to contact You for any one or all of the reasons stated above in this clause 4.4(a) to (e) inclusive then We will cease contacting You although You acknowledge that his may prevent Us from providing the Site or services to You

4.7 If We record or monitor telephone calls to and from You for staff training and quality control purposes We will first inform You that such recording and monitoring is taking place and the related purpose

4.8 If at some time in the future We wish to Use Your Personal Information in ways other than those set out in this Privacy Policy and requiring Your prior consent then We will notify You about this and seek Your permission to do so

5.1 We will not share with sell lease or otherwise distribute your personally identifiable Personal Information to any third party organisations without first obtaining Your permission to do so. In particular, we will not release your Personal Information to any authorised direct marketing agents without first obtaining your prior consent

5.2 You acknowledge that We reserve the right to use or disclose any Personal Information as needed to satisfy any law regulation or legal request to protect and defend the integrity of the Site including to enforce our Website Terms and Conditions or this Privacy Policy and You agree to comply with Our requests and/or to cooperate in any law enforcement or regulatory investigation

5.3 If in the future a third party organisation acquires Us or substantially all of Our assets whether by merger acquisition reorganisation or otherwise You acknowledge and agree that Your Personal Information may well be one of the transferred assets

6.1 We may from time to time use Cookies which enable Our own system to recognise You when You visit Our Site to track the pages You looked at while visiting our Site and therefore to improve Our Site and website services to You

6.2 A cookie is an alphanumeric identifier which We transfer to Your hard drive through Your web browser when You visit Our Site

6.3 Cookies may also be used to compile aggregate Personal Information about the areas of our Site which are visited most frequently. This aggregate Personal Information can be used to enhance the content of our Site and make Your use of it easier

6.4 If You wish to remove Our cookie You may configure Your browser to do so. However if You do so You acknowledge that You may not be able to use certain features on our Site

6.5 To remove cookies from Your web browser or to obtain further details on cookies including information on persistent and session cookies please go to www.allaboutcookies.org/manage-cookies/

7.1 The internet is not a secure medium and We cannot absolutely guarantee the security of Your personal information

7.2 We will only provide access to Personal Information on You in circumstances as set out in this Privacy Policy and We have taken appropriate steps to ensure the security of Personal Information whether it is stored in computer systems paper files or other storage media

7.3 Further our Site and associated databases are protected by certified firewalls and 128 bit encryption SSL in order to protect your personal information from access by unauthorised persons and against unlawful processing. The Site uses the latest technology with full backups. All outgoing and incoming email is scanned for viruses.

8.1 We will employ effective procedures and safeguards to ensure that the Personal Information We hold on You are adequate relevant and not excessive in relation to the purposes for which they were obtained as well as accurate and up-to-date

8.2 Retention periods are in place to ensure that Personal Information is only stored whilst it is required for the purposes in question or to meet administrative legal or regulatory requirements. Where Personal Information is no longer required We will ensure that they are disposed of in a secure manner

8.3 You have the right to see all the Personal Information We hold on You. Should You wish to have access to all or a particular part of Your Personal Information please contact info@TrainingDragon.co.uk. Such access will be granted in accordance with the requirements of national legislation. The information will be forwarded to You within an appropriate period of time in accordance with national legislation

8.4 Where any discrepancies are discovered following Your enquiry We will take immediate steps to validate and where appropriate correct Our records to ensure that Your Personal Information is accurate and kept up-to-date

8.5 We will confirm the actions taken in writing to You within an appropriate period of time in accordance with national legislation but in any event no more than 40 days after receiving Your request to amend our records