Microsoft Outlook 2016

Learn Microsoft Outlook in London from Ms Office specialists

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Looking for a
2-12 months
Choose Executive PA & Secretary
Career Programme

Looking for a 2-12 months training?


Executive PA & Secretary career programme

Upcoming dates

There are no open public schedule dates for Microsoft Outlook 2016 course. We can offer you a private training or arrange a public course for you. Contact us here and we can make arrangements for your course.

Delivery Formats

This course can be attended face to face in an open classrooms, live online virtual classroom remotely from home or office, private one-to-one and on-site for your team at your office.

Course Outline

Microsoft Outlook 2016 course overview

This Microsoft Outlook 2016 course explains how to use Microsoft Outlook. Delegates will learn Microsoft Outlook by working on many practical exercises with help of an experienced MOS qualified instructor.

This Microsoft Outlook course is hands-on, instructor-led and classroom based. This training can be taken as a part-time evening course or even on the weekends. A list of all upcoming public Microsoft Outlook training course is given on training dragon website. Each course is restricted to a maximum of ten delegates to ensure an good training experience.


This course prepares you for Microsoft Office Specialist (MOS) certification in Microsoft Office Outlook 2016, Exam 77-731. Outlook 2016: Core Communication, Collaboration and Email Skills

Prerequisites for Microsoft Outlook 2016 course

  • Basic knowledge of Microsoft Windows.

What will I get?

  • Training from professional Microsoft Office specialists (MOS) qualified instructor:

    Training Dragon consultants have been implementing professional Microsoft Outlook solutions for many years. Those consultants write and teach our Microsoft Outlook training courses, so their experience directly informs course content.

  • Real-time Practice and Projects:

    Our Microsoft Outlook courses are designed to get you started in Microsoft Outlook. We work on industry related projects and tasks in this Microsoft Outlook course.

  • Course Material:

    Microsoft Outlook electronic notes are included in this course.

  • Course Completion Certificate:

    After completing this training your will receive Microsoft Outlook course completion certificate.

  • Support and Careers Advice:

    After the course if you have any problems or questions regarding Microsoft Outlook do not hesitate to contact us. Training Dragon’s trainers are expert in their fields and if you need any help with you career choice, please speak to one of our trainers.

Microsoft Outlook 2016 Course Contents

Manage the Outlook environment for productivity

  • Customize settings

    • Customize reply messages, change text formats for all outgoing messages, customize the Navigation Pane, configure reviews, manage multiple accounts, add an account

  • Print and save information

    • Print message, calendar, contact, or task information; save message attachments; preview attachments; save messages in alternate formats; export messages to a data file

  • Perform search operations in Outlook

    • Create new search folders; search for items in messages, tasks, contacts, or calendars; search by using advanced find; search by folder

Manage messages

  • Configure mail settings

    • Set fonts for new messages and responses; create, assign, and modify signatures; create and manage rules; create automatic replies; create messages by using Quick Parts; configure Junk Email and Clutter settings

  • Create messages

    • Create a message; add or remove message attachments; add cc and bcc to messages; add tracking and voting options; forward and reply to messages; request a delivery or read receipt; redirect replies; flag outgoing messages for follow up, importance, and sensitivity; recall a message

  • Format a message

    • Format text, insert hyperlinks, apply themes and styles, insert messages, add a signature to specific messages

  • Organize and manage messages

    • Sort messages, move messages between folders, add new local folders, apply categories, clean up messages, mark a message as read or unread, flag received messages, ignore messages, sort messages by conversation, delete messages, automate repetitive tasks by using Quick Steps, configure basic Auto Archive settings, delegate access

Manage schedules

  • Create and manage calendars

    • Create and add calendars, adjust viewing details for calendars, modify calendar time zones, delete calendars, set calendar work times, manage multiple calendars, manage calendar groups, display multiple calendars, share calendars

  • Create appointments, meetings, and events

    • Create calendar items, create recurring calendar items, cancel calendar items, create calendar items from messages, set calendar item times, set up meetings by using the scheduling assistant, set free or busy status for calendar items, schedule resources, set up meeting location by using Room Finder

  • Organize and manage appointments, meetings, and events

    • Set calendar item importance, forward calendar items, configure reminders, add participants, respond to invitations, update individual or recurring calendar items, share meeting notes, categorize calendar items

  • Create and manage notes and tasks

    • Create and manage tasks, create and organize notes

Manage contacts and groups

  • Create and manage contacts

    • Create a new contact, delete contacts, import contacts from external sources, edit contact information, attach an image to a contact, add tags to contacts, share contacts, create and manage address books

  • Create and manage contact groups

    • Create new contact groups, add contacts to existing contact groups, add notes to a contact group, update contacts within contact groups, delete contact groups, delete contact group members


View Complete Course outline

Daily schedule

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Looking for a
2-12 months


Executive PA & Secretary career programme

Our Trainers

Leads our teaching team with many years of experience in teaching web development.
Brings many years of Python and Java software development experience to classrooms.
Microsoft and Oracle certified developer with years teaching experience in Android, .NET and databases.

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Frequently Asked Questions

How many maximum people are on my course? 

To make sure that personal attention is provided to everyone in the class, we keep our classroom size very small. There are maximum 8 delegates in all our classrooms.
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