Salesforce

Learn how to use Salesforce customer relationship management in London

Upcoming Class
20 Nov 2018
4
Day(s) course
18:30 pm - 21:30 pm
850per person
722.50 (when you book any 3 courses *)
This course will take place in 3-4 Kirby Street, London, EC1N 8TS. Find on map
15 %
Discount

when you buy 3 or more courses

The discount will be automatically
applied at the checkout
Looking for a
2-12 months
training?
Choose Sales Manager
Career Programme

Looking for a 2-12 months training?

Choose

Sales Manager career programme

Upcoming dates

Date Day(s) Course Session Time Price
20 Nov 2018 4 Tue & Fri 18:30 - 21:30 £850 Reserve
02 Dec 2018 2 Sun 10:00 - 17:00 £850 Reserve
17 Dec 2018 2 Mon & Tue 10:00 - 17:00 £850 Reserve
20 Nov 2018
Tue to Fri
18pm - 21pm
4 day(s)
£850.00
02 Dec 2018
Sun
10am - 17pm
2 day(s)
£850.00
17 Dec 2018
Mon to Tue
10am - 17pm
2 day(s)
£850.00

Course Outline

Salesforce course overview

This introductory course explains Salesforce features and functionalities. On completion of this Salesforce course you will be able to:

  • Create Salesforce Campaigns
  • Manage opportunities
  • Work with accounts
  • Handle Case Management

The complete course is hands-on based. A practical case study at the end of the course will ensure that you go through different phases of customer and lead management using Salesforce. This short Salesforce course is hands-on, instructor-led and classroom based. This training can be taken as a part-time evening course or even on the weekends.

NOTE: If you would like to learn Salesforce as administrator please consider our Salesforce Advanced training.


Who is Salesforce training for?

This course is for you if you are interested in using Salesforce as CRM for your organisation.


Prerequisites for Salesforce course

  • You should be able to use computer and internet.


What will I get?

  • Training from professional Salesforce Administrators:

    Training Dragon consultants have been implementing professional Salesforce solutions across a range of companies for many years. Those consultants write and teach our Salesforce training courses, so their experience directly informs course content.

  • Goal oriented approach:

    This Salesforce course is designed to give you a kick start in learning Salesforce customer relationship management.

  • Course Material:

    Salesforce electronic notes are included in this course.

  • Course Completion Certificate:

    After completing this training your will receive a Salesforce course completion certificate.

  • Support and Careers Advice:

    After the course if you have any problems or questions regarding Salesforce do not hesitate to contact us. Training Dragon’s trainers are expert in their fields and if you need any help with you career choice, please speak to one of our trainers.


Salesforce Course Contents

  • Introduction to Salesforce
  • What Salesforce can do for your organization
  • Salesforce features
  • Sales Force Automation (Lead to Quote Process demonstration)
  • Marketing Force Automation (Marketing Campaigns)
  • Customer Support (Case Management)
  • Lead Management
  • Opportunity Management
  • Account Management
  • Contact Management

View Complete Course outline

Daily schedule

The scheme below shows what a typical day at Training Dragon looks like.

10:00 11:30 11:45 13:00 14:00 15:30 15:45
Classroom Activity
This course explains how to create web pages from scratch using different techniques, such as
Tea
Break
Classroom Activity
This course explains how to create web pages from scratch using different techniques, such as
Lunch
Break
Classroom Activity
This course explains how to create web pages from scratch using different techniques, such as
Tea
Break
Classroom Activity
This course explains how to create web pages from scratch using different techniques, such as
Video Placeholder

Looking for a
2-12 months
training?

Choose

Sales Manager career programme

Our Trainers

Emiliano
Emiliano
Leads our teaching team with many years of experience in teaching web development.
Ross
Ross
Brings many years of Python and Java software development experience to classrooms.
Olu
Olu
Microsoft and Oracle certified developer with years teaching experience in Android, .NET and databases.

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